Refund Policy

1. No Refund Policy

Quant Edge operates on a strict no-refund policy. Once your subscription or service has been activated, we do not provide refunds or cancellations under any circumstances. This policy applies to all our services including:

• Monthly, yearly, and lifetime subscriptions
• Trading indicators and software access
• Training and educational content
• Support and consultation services
• Any other paid services offered by Quant Edge

By making a payment to Quant Edge, you acknowledge and agree to this no-refund policy.

2. Pre-Purchase Recommendations

To ensure you make an informed decision, we strongly recommend that before making any payment, you:

• Thoroughly review all information about our products and services
• Read our detailed service descriptions and feature lists
• Review our About Us section and technical team information
• Read our Help section and Frequently Asked Questions (FAQ)
• Carefully review our Terms of Service and Privacy Policy
• Understand the educational nature of our services
• Consider your trading experience and requirements

We provide comprehensive information about our services to help you make the best decision for your needs.

3. Account Security & Authorization

To prevent unauthorized purchases and ensure account security:

• Do not allow children or unauthorized family members to access your payment methods
• Keep your account credentials secure and private
• Ensure only authorized users have access to your payment information
• Monitor your account activity regularly
• Contact us immediately if you notice any unauthorized transactions

Quant Edge is not responsible for purchases made by unauthorized users accessing your account or payment methods.

4. Service Activation & Access

Upon successful payment, your service will be activated immediately. This includes:

• Immediate access to your purchased indicators and tools
• Access to educational content and training materials
• Support services as outlined in your plan
• Account setup and configuration assistance

Once service activation occurs, the no-refund policy takes effect immediately.

5. Service Quality & Support

While we do not provide refunds, we are committed to ensuring you receive the highest quality service:

• Comprehensive onboarding and setup assistance
• 24/7 technical support and customer service
• Regular updates and improvements to our services
• Educational resources and training materials
• Community support and user forums

If you experience any issues with our services, please contact our support team immediately for assistance.

6. Educational Nature of Services

It is important to understand that Quant Edge provides educational tools and software for learning purposes. Our services are designed to help you understand market dynamics and develop trading skills.

We do not:

• Guarantee trading profits or success
• Provide investment advice or recommendations
• Act as a financial advisor or broker
• Make trading decisions on your behalf

All trading decisions and their outcomes are your sole responsibility.

7. Payment Processing

All payments are processed securely through our trusted payment partners:

• Stripe for international payments
• Razorpay for Indian customers
• Other secure payment gateways as applicable

Payment processing fees are non-refundable and are clearly stated during the checkout process.

8. Dispute Resolution

If you have concerns about our refund policy or services:

• Contact our customer support team first
• Provide detailed information about your concern
• Allow reasonable time for investigation and response
• Work with our team to find a satisfactory resolution

We are committed to providing excellent customer service and will work to address any legitimate concerns.

9. Policy Updates

Quant Edge reserves the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions about this refund policy, please contact us at: